Improvement or Invention
Should organizations look for areas that they can constantly improve;What can we be doing better? Or should they be asking a different question, What should we be doing that we currently are not?
The former certainly has the potential to bring about efficiency, but is it a differentiator? The latter, when thought out properly, certainly has the potential to give an organization a competitive advantage and more than likely add something to their value proposition.
What about in our personal lives? Sometimes we get in the rut of doing what we have always done. Occasionally, we ask ourselves how can I do what I have always done better? I am going to start asking myself what I should be doing that I am not.

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